About our privacy policy

Drmagictruffles.com cares deeply about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we hold about you and your use of with care
our services have collected. We never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided by Hoekpolder bv. The effective date for the validity of these terms and conditions is 20/01/2022, with the publication of a new one
version will invalidate all previous versions. This privacy policy describes what information we hold about you
are collected, what this data is used for and with whom and under what conditions this
data may possibly be shared with third parties. We also explain to you how we process your data
store and how we protect your data against misuse and what rights you have with regard to the data you
personal data provided to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.

Payment processors

To handle (part of) the payments in our web store, we use the
Payment service provider Pay.nl. Pay.nl processes your name, address and residence details and your payment details such as:
your bank account or credit card number. Pay.nl has appropriate technical and organizational measures
taken to protect your personal data. Pay.nl reserves the right to use your data
to further improve the service and in this context to share (anonymised) data with third parties
parts. Pay.nl shares in the case of a request for a deferred payment (credit facility)
personal data and order data with post-payment service providers. All the above mentioned guarantees with
regarding the protection of your personal data also apply to the parts of
Pay.nl’s services for which it engages third parties. Pay.nl does not store your data for longer than on the basis of
of the legal terms is permitted.

Reviews

We collect reviews via the Feedback Company platform. If you leave a review via Feedback
Company then you are obliged to provide your name, place of residence and e-mail address. Feedback Company Share
this information with us, so that we can link the review to your order. Feedback Company publishes
your name and place of residence also on your own website. In some cases, Feedback Company may contact
you to provide an explanation of your review. In case we invite you to leave a review
let us share your name and email address and information regarding your order with Feedback Company. She
only use this data for the purpose of inviting you to leave a review. Feedback Company
has taken appropriate technical and organizational measures to protect your personal data.
Feedback Company reserves the right to hire third parties for the provision of the service
we have given Feedback Company permission for this. All mentioned above
safeguards regarding the protection of your personal data also apply to the
parts of the service for which Feedback Company engages third parties.

Shipping and logistics

When you place an order with us, it is our job to have your package delivered to you. We use
the services of DHL for carrying out the deliveries. It is therefore necessary that we provide your name, address,
and share residence details with DHL. DHL only uses this data for the purpose of carrying out the
agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties
order.

Purpose of the data processing

General purpose of the processing
We only use your data for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to – other than on your
request – to contact you at a later time, we ask you for explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all held to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.

Automatically collected data
Data collected automatically by our website is processed for the purpose of our
further improve services. This information (for example your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, Hoekpolder bv can be held to share on the basis of a legal obligation
of your data in connection with government tax or criminal investigations. In such a case
we are forced to share your data, but we will behave within the possibilities that the law offers us
oppose it.

Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must:
invoices with your (personal) data, so we will keep this data for as long as the applicable
save term. However, employees no longer have access to your client profile and documents that
we have produced in response to your order.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We explain below which
rights these are and how you can invoke these rights. In principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to
legitimize. We keep records of completed requests, in case of a forget request
we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to
to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a
wrong way.

I nza right
You always have the right to process the data that we process or have that relate to your person or
traceable to this. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
stored.

Right of rectification
You always have the right to process the data that we process or have that relate to your person or
can be traced back to this. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to process the data that we process or have processed that relate to your person or for that purpose
traceable, to be limited. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not
be processed longer.

Right to portability
You always have the right to process the data that we process or have that relate to your person or
traceable thereto, to be carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. if your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or processed on our behalf by other processors or third parties. To all
In such a case, it is likely that we will no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.
Right to object and other rights

In such cases, you have the right to object to the processing of your personal data
by or on behalf of Hoekpolder bv. If you object, we will immediately stop the data processing in
pending the handling of your objection. If your objection is well-founded, we will provide copies and/or copies
of data that we process or have processed available to you and then permanently discontinue the processing. YOU
also has the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Are you from
believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service.
We use this service to keep track of and to get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We have not allowed Google to use the obtained analytics information for other Google
services.

Third Party Cookies
In the event that third party software solutions use cookies, this is stated in this
privacy declaration.

Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collected data
relating to you, we will notify you by e-mail.

Contact details

Drmagictruffles.com
Avenue van s-gravenmade 40R
2495 AJ The Hague